Lewis Retail Group LLC dba Lewis Business Acumen ("LBBA," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you use our educational services, subscription programs, and digital products. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
- —Contact Information: Your name, email address, phone number, and postal address.
- —Payment Information: Your credit card or other payment information when you subscribe to our services or purchase program access.
- —Account Information: Username and password when creating a Portal account.
- —Business Profile Data: Information you provide during onboarding, including business description, revenue, team structure, goals, constraints, and other operational details used to personalize your coaching experience.
- —Coaching Session Data: Business strategies, financial data, P&L information, course assignments, goals, action items, and progress shared during coaching sessions or entered into the Portal.
- —Uploaded Documents: Business documents, financial statements, contracts, and other materials uploaded to the Portal for coaching and AI Advisor context.
- —Media: Audio and video recordings of live coaching calls and sessions in which you participate.
1.2 Automatically Collected Information
- —Usage Information: Log data, device information, IP address, browser type, pages visited, and access times.
- —Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your interactions with our website and Portal.
2. How We Use Your Information
2.1 To Provide and Improve Our Services
- —To deliver coaching programs, process payments, and manage your Portal account
- —To personalize your experience and provide tailored coaching based on the 7 Rules of Business Acumen framework
- —To power the AI Business Advisor using your business profile, goals, action items, and uploaded documents
- —To track progress, completion status, and execution metrics within the Portal
2.2 Marketing and Communication
- —To send lifecycle coaching emails (activation reminders, weekly momentum summaries, mini-lessons, business status reports)
- —To use recorded likenesses, voices, or testimonials from coaching sessions for marketing and promotional purposes, as permitted by our Terms of Service and subject to your opt-out rights
2.3 Analytics and Research
- —To analyze how our services are used and to improve our curriculum, coaching methodology, and user experience
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- —Service Providers: Third-party vendors who perform services on our behalf, such as payment processing (Stripe), AI services (Anthropic), email delivery (Resend), and hosting (Netlify). These providers are contractually prohibited from using your data for any purpose other than providing services to LBBA.
- —Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- —Business Transfers: In connection with a merger, acquisition, or sale of substantially all assets, your information may be transferred to the acquiring entity.
4. International Data Transfers and Your Rights
Data Transfers. LBBA operates primarily in the United States with clients globally. Your information may be transferred to and maintained on computers located outside your state or country where data protection laws may differ. By using our services, you consent to the transfer of information to the U.S. and other jurisdictions.
Your Rights. Regardless of your location, you have the right to know, access, update, and request deletion of your personal information at any time by contacting us at james@letjameshelp.com.
California Residents (CCPA). LBBA does not sell personal information. California residents have the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. To exercise these rights, contact james@letjameshelp.com.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration — including password hashing, encrypted data transmission (TLS), access controls, and rate limiting. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services and comply with legal obligations. If you request deletion of your account, we will delete or anonymize your personal information within a reasonable time, except where retention is required by law. Coaching session recordings and business profile data may be retained for up to 3 years following the end of your engagement to support quality assurance and dispute resolution.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at james@letjameshelp.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Material changes will be communicated to active clients via email at least thirty (30) days prior to the effective date. Your continued use of our services after the effective date constitutes acceptance of the updated Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Lewis Retail Group LLC
333 N Wilmot Rd STE 340, Tucson, AZ 85711
Email: james@letjameshelp.com
Phone: 407-374-3301
Website: www.letjameshelp.com